Last updated: September 26, 2025
This Shipping Policy explains how Lemcool Technologies handles order fulfillment, delivery, and risk of loss.
📦 Processing Times
- All DeskServer™ systems are built-to-order.
- Typical lead times are 5–10 business days before shipping.
- You will receive an email confirmation once your system is complete and ready to ship.
🚚 Shipping Options
- Standard Shipping: Orders are shipped via major carriers (UPS, FedEx, USPS).
- Local Delivery (Kingman, AZ area): Available at checkout. A Lemcool Technologies technician will deliver your system to your location by appointment.
- Pickup: Not available. We do not accept walk-ins at our location
💵 Shipping Costs
- Shipping charges are calculated at checkout based on weight and destination.
- Local delivery fees are shown during checkout.
📦 Risk of Loss & Damage
- Risk of loss passes to you once the carrier takes possession of the order.
- If an item arrives damaged, contact service@lemcooltech.com within 7 days of delivery for assistance.
- For local delivery, Lemcool Technologies assumes responsibility until the system is delivered to your site.
🌎 Shipping Areas
- Currently shipping within the continental United States.
- For deliveries outside this area, please contact service@lemcooltech.com for options.
📧 Questions
If you have questions about shipping, email service@lemcooltech.com.